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App Compatibility

TABLE OF CONTENTS


Shipping rates

Compatible apps

We have direct integrations with the following shipping rate apps. This means that we control exactly when their rates appear within your checkout. For example we can prevent shipping rates from Intuitive Shipping appearing when a customer selects in-store pickup.

Not compatible 

You can continue to use the following apps alongside Store Pickup + Delivery, but we won’t be able to prevent their rates from appearing when a customer selects in-store pickup or local delivery.

  • Parcelify
  • Better Shipping
  • Boxify
  • ShipStation

Last Mile Couriers

Compatible apps


Delivery operations manager

Compatible apps


Route Optimization

Compatible services


Order Printing

Compatible apps

Not compatible  

  • ShipStation (You can continue using it but we will not be able to prevent pickup orders from being sent to ShipStation)

Email design

Compatible apps


Product Options

Compatible apps

Not compatible  

  • Custom Product Options
  • Advanced Product Options
  • Infinite Product Options
  • Dynamic Product Options
  • Live Product Options

Subscriptions

Compatible apps

Not compatible 

  • ReCharge (old version)
  • Seal Subscriptions


Subscriptions API 

  • ReCharge (new version)—we don't automatically increment dates, but the rates should work
  • Bold Subscriptions (new version)—we don't automatically increment dates, but the rates should work

For now, the subscription shipping rate will always display as "Shipping", because Shopify currently limits subscription shipping to one rate. Please contact the subscription app's support for more information.


Mobile App Generators

Compatible apps

Not compatible 

  • TapCart
  • Shopney
  • Vajro

Discounts / Tiered pricing

Compatible apps

Not compatible 

  • Ultimate Special Offers
  • Quantity Breaks Now
  • Quantity Breaks & Discounts
  • Volume & Tiered Discounts
  • Giftship
  • Gift Box — Free Gifts Purchase
  • Bold Custom Pricing: Wholesale / Bundles
  • Bold Discounts

Cart Drawers

Compatible apps


Upselling / bundles

Compatible apps

Not compatible 

  • Bold Custom Pricing: Wholesale / Bundles
  • Bold Upsell
  • Unlimited Bundles & Discounts by Revy
  • Bundle Builder
  • Cross Sell
  • One Click Upsell

Translations

Compatible apps


Tagging

Compatible apps

Incompatibility issues

If you are using another app to tag orders, tagging issues are possible. 

  • Tags from both apps were added at the same time and they clashed
  • Another app is removing our tags when adding theirs

Due to the Shopify limitation, two apps cannot add the tags at the same time. For both issues, please contact the other app's support to ask if they can delay their tagging process/edit . Should they not be able to do that, our two apps would be incompatible.


Wholesale

Compatible apps


Booking apps

Not compatible 

  • CoAttend - Booking app
  • BookThatApp - Zetya

Exporting / Reporting

Compatible apps


Custom checkouts

Not compatible  

  • Multiship
  • Charge Me Later

Pre-order Apps

Not compatible  

  • Pre-order by Amai
  • Pre-order Now - Preorders

Since pre-order apps usually use Draft orders API, most of them are not compatible with our app.

Here are the usual issues when apps use the Draft orders API:

  • our rates will usually not work well because the _ZapietId gets deleted
  • we will not be able to change the language of checkout
  • pickup discount codes through our app will not work
  • checkout button will not be locked

Multiple vendors

Not compatible 

  • Multi Vendor Marketplace

Our app is not a good fit if you're using multiple vendors. If you have vendor specific products, those can only be bought by one vendor at a time—should your customers have products from multiple vendors in the cart, they will not be able to check out.  


A
Andrew is the author of this solution article.

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